FAQ – Starlette Galleria
What is your return policy?

We take returns at or before 14 days of receiving your ring. For more detailed policy info, read here

What if I'm unhappy with my ring?

No problem! We would love to help you find the perfect match. Email us info@starlettegalleria.com and we will help you find a replacement and exchange your ring. 

What if my ring doesn't fit?

Let us help you exchange your ring for free. Send an email to info@starlettegalleria.com and let us know how we can help.

Where can I see more pictures of these rings?

We love our social media community! Follow us at @starlettegalleria on Instagram to see our rings IRL! We always try to repost our favorite pics that we're tagged in *and* we love to see our rings in the wild.

How often do you restock products?

As you can tell, our most popular products sell out very quickly. We work hard to get things back in stock as soon as we can. We have a great selection, so take a look around our website to see if there is anything else you like. You can also sign up for restock notifications on the product page, so when the ring is back, you can be the first to know!

Will your rings turn my finger green?

All of our jewelry is made of 925 sterling silver and plated in real rhodium or gold. While 925 sterling silver is less likely to turn your finger green compared to other lower-quality silver alloys, it is still possible. The green discoloration is usually caused by a reaction between the copper content in the sterling silver and the natural oils on your skin, which can be influenced by factors such as your diet, medications, and the acidity of your skin. However, with proper care and maintenance, you can minimize the likelihood of experiencing this discoloration.

If you’ve never had an issue with that kind of material, it should not turn your finger green!

 What are your rings made of? 

All of our jewelry is made of 925 sterling silver, plated in real rhodium or gold, and set in the setting, never glued. Our stones are made of AAA CZ.

Will my ring tarnish?

Our jewelry is made of 925 sterling silver and plated in rhodium or gold, which can help prevent tarnishing.

However, like all silver jewelry, some tarnishing over time is possible. With proper care, you can help keep your jewelry looking its best.

Why do you use AAA Cubic Zirconia?

AAA Cubic Zirconia is a type of man-made gemstone that looks a lot like a diamond. What's great about AAA cubic zirconia is that it's considered to be high-quality, so it has a lot of things going for it. For one, it's really clear and sparkly, just like a diamond, so it reflects light really well. Plus, it's super durable, which means it won't get easily scratched or damaged, even with everyday wear. And the best part? It's more affordable than diamonds, so you can get that sparkly, high-quality look without breaking the bank.

When can I expect my order to ship?

We ship out every Monday, Wednesday, and Friday before 1 pm MST. USPS first class mail. It typically takes less than a week to receive your package from the time you order to it arriving in your mailbox!

Do you carry 1/2 sizes?

We don’t carry ½ sizes but we do have rubber sizers available that will help your ring fit more snug.

Can I tag you if I post a picture of my ring?

Absolutely! We love to see what you've chosen and how much you love to show it off. Tag us on Instagram @starlettegalleria or Facebook @thestarlettegalleria

Do you have an affiliate program?

Yes! We love collaborating with other businesses! Check out our affiliate program sign up!

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